APPLICATION SUPPORT SPECIALIST

Job description

URGENT HIRING FOR APPLICATION SUPPORT SPECIALIST

Preferred immediate joiner

Email ID: rahulk.kanojia@white-force.in

Contact : 9300955707

Experience- More than 4 years of experience in software industry

Graduated

Immediate Joiner

Responsibilities

• Provide technical support for enterprise-level application systems


• Respond to general questions and trouble tickets in a timely manner


• Research, diagnose, troubleshoot, and identify potential solutions for how to resolve an issue


• Prioritize multiple open issues


• Document issue triage as troubleshooting progresses


• Follow best practices for change control of proposed solutions


• Document actionable bugs for engineering resolution


• Performing analyses on software application functionality and suggesting improvements


• Ensuring effective front-end and back-end functionality of applications


• Establishing the root causes of application errors and escalating serious concerns to the development team


• Providing front-end support to clients and colleagues in other departments.


• Experience working on the Zoho system and products.

Requirements and skills:

• A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar


• More than 4 years of experience in software industry field


• Demonstrable experience as an application support engineer in a related field.


• Good communication skills.


• Highly proficient in spoken and written English


• Openness to work from home, BYOD policy applicable


• Good knowledge of front-end and back-end programming languages and databases, such as PHP and My SQL


• Basic knowledge of Database, SQL Queries and database administration tools like php My Admin


• Knowledge of Web platforms like WordPress and its administration


• Ability to manage code migration, document configuration changes, and monitor performance.


• Exceptional ability to provide front-end support to internal departments and web-based clients.


• Advanced proficiency in determining the causes of application errors and repairing them.


• Ability to keep up with innovation in application design.

Interested candidate can apply along with there resume in the mention email id or contact in whats app