Regional Collection Manager

Job opening at Delhi

Location

Delhi

Address

Delhi

Employment

Full Time

Qualification

Any Graduate

Payment

900000 to 1200000

Date Posted

2024 Jun,07

HR

Madhavi Chatterjee

Contact

madhavi@white-force.in

Mobile

9993411707


Job description

Leadership & Management:
o Lead and manage a team of collection officers to achieve targets.
o Develop and implement effective collection strategies and processes.
o Provide training, mentoring, and performance evaluations for team members.
 Collection Strategy:
o Formulate and execute collection strategies for personal and business unsecured loans.
o Monitor and analyze collection performance and metrics.
o Ensure compliance with regulatory requirements and company policies.
 Customer Relations:
o Manage and resolve complex customer issues and disputes.
o Maintain positive relationships with clients to ensure high levels of customer satisfaction.
o Implement customer retention strategies.
 Reporting & Analysis:
o Prepare regular reports on collection activities, performance, and progress.
o Analyze data to identify trends and areas for improvement.
o Provide insights and recommendations to senior management.
 Operational Excellence:
o Ensure efficient and effective collection operations.
o Optimize processes to improve collection rates and reduce delinquency.
o Collaborate with other de

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Job requirements

  • Experience: 7 to 11 Year.
  • Education : Any Graduate
  • Specilization : MBA...
  • Skills :
  • Industry Type : Banking / Financial Services / Broking
  • Status : Not Disclose.

Company Name : Muthoot Finance

Website

About Company

*India's No. 1 Most Trusted Financial Services Brand by Power of Trust, TRA's Brand Trust Report for 6 years since 2016. With a resolute focus on providing customers with the best services, Muthoot Finance has managed to earn the trust of millions.