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Employee Type: Full Time
Location: Bengaluru
Job Position: Customer Success Manager
Experience: 4 to 8
Qualifications: Any
Salary: 1000000 to 1500000
Date posted: 2024 Jun,17

Job Description:


Overall responsibility of monthly/quarterly/annual revenue from set of Strategic Clients ● Define and Execute strategy for retention and cross sell for every account● Understand client known and unknown needs and partner with Delivery and productteam to address client needs● As a trusted advisor drive adoption of existing use cases and evangelize new use casesamong Clients● Engage with CMO, Head Digital marketing, Head Digital, Head Analytics, Head –Innovation and other C level executives.● Provide Client and market level insights for product innovation● Lead presales for the region & given set of accounts● Work closely with Clients towards Customer Advocacy for evangelizing Case Study &PRs