As per our telephonic interview i am sharing JD of the company, kindly go through it and revert me back with your confirmation on same. Company - Jivah Electricals Website - https://jivah.com/ Position - Telecaller Skills - Good coomunication skills Experience - 6 months to 1 year Location - Kolkata Address - 2nd Floor, 18 Rabindra Sarani, Terita Bazar, Poddar Court, Tiretti, Kolkata -700001 Roles & Responsibility: * Make outbound calls to potential and existing customers to inform them about products and services . * Answer incoming calls from customers to address their inquiries, resolve issues, and provide information. * Maintain detailed records of calls and customer interactions in the CRM system. * Follow up on leads and prospects to convert them into customers. * Achieve daily, weekly, and monthly targets for calls and sales. * Handle customer complaints and provide appropriate solutions in a timely manner. * Stay updated on product knowledge, company promotions, and industry trends. * Collaborate with the sales and marketing teams to enhance customer acquisition strategies. Regards, Mayur Gujrati HR Associate
