Customer Care Specialist

Job opening at Pune

Location

Pune

Address

Pune

Employment

Full Time

Qualification

Any Graduate

Payment

100000 to 300000

Date Posted

2024 Jun,20

HR

Mushira Khan

Contact

mushira@white-force.in

Mobile

8770897078

Job description



ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Ensure timely revert to client queries /issues within a specified TAT
2. Meet the customer satisfaction goals and handle customer escalation wisely
3. Maintain accurate records and document all customer escalation, queries, and discussions
4. Manage the admin-related queries and work 


 EDUCATION AND/OR WORK EXPERIENCE REQUIREMENTS:
1. Experience as a Customer Support Specialist or similar CS role
2. Experience using help desk software and remote support tools
3. Understanding of how CRM systems work
4. Excellent communication, written, and problem-solving skills -Multi-tasking abilities
5. Patience when handling tough cases

Job requirements

  • Experience: 2 to 3 Year.
  • Education : Any Graduate
  • Specilization : BBA...
  • Skills :
  • Industry Type : IT-Software / Software Services
  • Status : Not Disclose.

Company Name : Fittr

Website

About Company

Fittr provides a safe and judgement free platform where you can learn, transform, inspire and explore career opportunities in fitness Read more