Field Sales executive

Job description

1. Market Penetration:

   • Identify Potential Customers: Search for and identify local kirana stores and other potential retail customers within the assigned territory.
   • Customer Outreach: Approach and engage with store owners and decision-makers to introduce Shopkirana's offerings.

2. Sales Achievement:

   • Meet Sales Targets: Achieve or exceed monthly and quarterly sales targets and objectives.
   • Execute Sales Strategies: Implement sales strategies and campaigns effectively to boost market presence and sales volume.

3. Customer Relationship Management:

   • Build Relationships: Develop and maintain strong, long-term relationships with existing and new customers.
   • Customer Support: Provide excellent customer service by addressing queries, resolving issues promptly, and ensuring overall customer satisfaction.

4. Product Promotion:

   • Product Education: Educate customers about the benefits of Shopkirana's product range and services.
   • Demonstrate Platform Use: Assist customers in understanding and using the Shopkirana platform for placing orders.

5. Market Analysis:

   • Gather Market Intelligence: Collect and report valuable feedback from customers regarding product preferences, market trends, and competitor activities.
   • Customer Insights: Use gathered insights to refine sales strategies and improve customer engagement.

6. Reporting and Documentation:

   • Sales Records: Maintain accurate and up-to-date records of sales activities, customer interactions, and transactions.
   • Performance Reports: Prepare and submit regular reports on sales performance, market conditions, and customer feedback to the management team.

7. Coordination with Internal Teams:

   • Collaborate with Teams: Work closely with internal teams, including marketing, supply chain, and customer service, to ensure seamless operations and customer satisfaction.
   • Feedback Loop: Provide feedback from the field to help improve product offerings and service delivery.

8. Continuous Learning and Improvement:

   • Stay Updated: Keep abreast of industry trends, competitor activities, and new product developments.
   • Professional Development: Participate in training sessions and workshops to enhance sales skills and product knowledge.

9. Compliance and Ethics:

   • Adhere to Policies: Follow company policies and procedures, including ethical sales practices.
   • Maintain Integrity: Uphold the company's values and maintain high standards of integrity in all dealings.

Shopkirana is committed to providing a supportive environment where Field Sales Executives can thrive and contribute to the company's growth and success. This role is crucial in expanding our market reach and building strong customer relationships.