Market Penetration:Identify Potential Customers: Search for and identify local kirana stores and other potential retail customers within the assigned territory.Customer Outreach: Approach and engage with store owners and decision-makers to introduce Shopkirana's offerings.Sales Achievement:Meet Sales Targets: Achieve or exceed monthly and quarterly sales targets and objectives.Execute Sales Strategies: Implement sales strategies and campaigns effectively to boost market presence and sales volume.Customer Relationship Management:Build Relationships: Develop and maintain strong, long-term relationships with existing and new customers.Customer Support: Provide excellent customer service by addressing queries, resolving issues promptly, and ensuring overall customer satisfaction.Product Promotion:Product Education: Educate customers about the benefits of Shopkirana's product range and services.Demonstrate Platform Use: Assist customers in understanding and using the Shopkirana platform for placing orders.Market Analysis:Gather Market Intelligence: Collect and report valuable feedback from customers regarding product preferences, market trends, and competitor activities.Customer Insights: Use gathered insights to refine sales strategies and improve customer engagement.Reporting and Documentation:Sales Records: Maintain accurate and up-to-date records of sales activities, customer interactions, and transactions.Performance Reports: Prepare and submit regular reports on sales performance, market conditions, and customer feedback to the management team.Coordination with Internal Teams:Collaborate with Teams: Work closely with internal teams, including marketing, supply chain, and customer service, to ensure seamless operations and customer satisfaction.Feedback Loop: Provide feedback from the field to help improve product offerings and service delivery.Continuous Learning and Improvement:Stay Updated: Keep abreast of industry trends, competitor activities, and new product developments.Professional Development: Participate in training sessions and workshops to enhance sales skills and product knowledge.Compliance and Ethics:Adhere to Policies: Follow company policies and procedures, including ethical sales practices.Maintain Integrity: Uphold the company's values and maintain high standards of integrity in all dealings.Shopkirana is committed to providing a supportive environment where Field Sales Executives can thrive and contribute to the company's growth and success. This role is crucial in expanding our market reach and building strong customer relationships.
