Position - IT support
Qualification – BE /BTech /Electrical /Engineering
Experience –
Min 1 year
Location –
Kolkata
Skills :-
COMPUTER
HARDWARE: Assembling & Disassembling of PC • Hardware troubleshooting
o NETWORKING: IP Addressing • Subnetting (FLSM & VLSM) • Network
Troubleshooting.
o WINDOWS SERVER 2016: DC, ADC Configuration • AD Users, Groups & OU
Management •
Implementation
of Account policy, Group policy, Local and domain security policy.
o OUTLOOK: Outlook Configuration • PST Back Up.
o DISK MANAGEMENT: Data Recovery • RAID Technology • Data Back Up and
Restoration.
o MICROSOFT OFFICE 365: MS Office Installation • Basic Troubleshooting.
o FILE & FOLDER SHARING: Network Drive Creation • Share Folder
Access
Responsibilities
- TECHNICAL SUPPORT:
Removal of
common user problem in Windows 11 & Windows 10 Enterprises based
Operating
Systems through Telephonic and Remote Desktop tool, SCCM remote desktop,
Microsoft
Remote Assistant, Bomgar Remote Support.
✓ Installation of
Windows Operating System (10 & 11) and it’s patches.
✓ Installation and
configuration of Local and Network printers & scanners on Windows
environment.
✓ Configuration, Maintenance
and up-gradations of desktops and laptops.
✓ Respond to calls
and E-mails from users on desktop, network, printer, scanner and
any
application related issues.
✓
Taking care of service packs and Automatic
Updates on desktops and laptops.
Thanks And Regards
Shreya Dubey
6264800164