In-house Promoter

Job description for Promoter

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Handling Walk in Customer inquiry at Showroom.

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Demonstrate and provide information on promoted products/services

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Create a positive image and lead consumers to use it

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Report on demonstration related information.

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Understand customer needs and requirements.

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Responsible for understanding customers' needs and making effective
pitches to get new business from them, whether it's an individual or
organization that requires products/services sold on behalf of his corporate
parents.

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Contacting potential or existing customers to inform them about a
product or service using scripts.

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Follow up with customer.

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Answering questions about products or the company

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They must be comfortable presenting products or services over the phone
as well as dealing with complaints and doubts.

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The goal is to help the company grow by bringing in customers and
developing business.

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Keep records of calls and sales and note useful information

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Maintaining long-lasting relationships with existing customers through
exceptional after-sales service.

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Advising customers on suitable product selection based on their needs
and specifications.

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Following up on sales inquiries that are made by potential customers
through Walk-in, website chats, emails, and inbound calls.

Requirements

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Proven working experience as a Promoter

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Ability to understand customer needs and handle different types of
customers

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Strong listening, communication, presentation and social skills

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Excellent communication and interpersonal skills

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Exceptional customer service skills.

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Should have Basic knowledge of Computer, email and MS Office.