Kiosk Manager

Job description

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Responsibility

·        
Expand and open kiosk counters across
pan India.

·        
Oversee the day-to-day operations of
the kiosk, ensuring compliance with company policies and procedures.

·        
Monitor staffing levels, schedule
shifts, and allocate resources efficiently.

·        
Set and achieve sales targets and key
performance indicators (KPIs).

·        
Implement strategies to drive sales,
upsell products, and maximize revenue.

·        
Ensure that customers receive
excellent service and have a positive experience at the kiosk.

·        
Address customer inquiries, concerns,
and feedback promptly.

·        
Recruit, train, and supervise kiosk
staff.

·        
Conduct performance evaluations and
provide feedback to team members.

·        
Foster a positive and motivated work
environment.

·        
Manage inventory levels and ensure
stock is replenished as needed.

·        
Conduct regular inventory checks to
prevent shortages or overstock situations.

·        
Prepare and analyse financial reports,
including sales reports, expenses, and profit margins.

·        
Implement cost-control measures to
optimize financial performance.

·        
Maintain the visual appeal of the
kiosk, ensuring that displays are attractive and products are well-presented.

·        
Collaborate with marketing teams for
promotional displays and campaigns.

·        
Ensure compliance with health and
safety regulations.

·        
Adhere to all relevant legal
guidelines and industry standards.

·        
Manage relationships with suppliers
and vendors.

·        
Negotiate terms and conditions to
optimize procurement processes.

·        
Identify potential locations: Analyse
demographics, foot traffic, and competition to pinpoint areas with high
potential for your kiosk.

·        
Understand customer needs: Research
customer preferences, buying behaviour, and trends relevant to your kiosk
offering.

·        
Define your goals: Clearly outline
your expansion objectives, including the number of new kiosks, target
locations, and growth timeline.

·        
Revenue projections: Develop realistic
revenue forecasts based on market research and historical performance.

·        
Enhance brand visibility: Develop a
cohesive branding strategy to maintain consistency across all kiosks.

·        
Implement marketing campaigns: Use
various marketing channels, both online and offline, to create awareness about
your kiosk expansion.

·        
Stay agile: Be adaptable and open to
making changes based on market dynamics, customer feedback, and emerging
trends.

·        
Innovate: Introduce new products,
services, or experiences to keep your kiosk offerings fresh and appealing.