Job description for Promoter Handling Walk in Customer inquiry at Showroom. Demonstrate and provide information on promoted products/services Create a positive image and lead consumers to use it Report on demonstration related information. Understand customer needs and requirements. Responsible for understanding customers' needs and making effective pitches to get new business from them, whether it's an individual or organization that requires products/services sold on behalf of his corporate parents. Contacting potential or existing customers to inform them about a product or service using scripts. Follow up with customer. Answering questions about products or the company They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business. Keep records of calls and sales and note useful information Maintaining long-lasting relationships with existing customers through exceptional after- sales service. Advising customers on suitable product selection based on their needs and specifications. Following up on sales inquiries that are made by potential customers through Walk-in, website chats, emails, and inbound calls. Requirements Proven working experience as a Promoter Ability to understand customer needs and handle different types of customers Strong listening, communication, presentation and social skills Excellent communication and interpersonal skills Exceptional customer service skills. Should have Basic knowledge of Computer, email and MS Office
