Collection Agent

Job description

Our Culture Do you thrive on working on cutting edge technology? Working with innovators in the early stages of ideas, products, or platforms? Do you want to transform an industry? Crave new challenges and solving hard customer problems using the latest in software technology?… As a developer/product manager at SmartCoin, you will use the latest technologies to create amazing, customer-focused products. Come help us re-imagine our solutions to provide world-class, best of breed solutions to delight

our customers. Make a major impact on the FinTech industry.

Responsibilities and Duties

● Communicating key parameters like details of interest rate and processing fee charges, due date, repayment amount, penalty amounts, mode of repayment, etc. to the loan customers ● Detailing transaction-related details like available payment modes, and how to make payments through these modes

● Resolving customer queries related to loan disbursal, loan repayments, etc.

Required Experience, Skills, and Qualifications

● Any full-time UG degree

● Calling experience is a big plus

● Strong verbal and written communication skills