Senior Researcher

Job description

What we are looking for?

We are looking for a dynamic Sr. Researcher to conduct survey requirements for our projects.

What you’ll be doing: o Call and conduct Market Research Surveys for 8 hours in 9 hours of shift

o Lead generation; Find contacts, mainly decision makers and people who influence decisions

o Verify details of the contact:- phone, fax, email, reporting structure, title, address etc.

o Build and utilize your skill-set of speaking to Senior Management representatives across the globe

o Work in a shift duration of 50 hours spread across 6 days

o Grab your performance based incentives via achieving daily/weekly/monthly/quarterly targets

o Utilize your research skills on platforms like Linked-in

o Study and understand our project-survey requirements

o You will operate in a fast paced and target oriented environment which in turn will help you build lifelong skill sets

What are the skills that you’ll need to succeed in this role:

Technical Skills

Behavioral Skills Know- how about IT & KPO industry Customer Delight Research Skills Flexibility Telephone Etiquettes Communication Skills Stress Management Time Management Skills Convincing Skills Listening Skills

Professionalism (Attendance/Punctuality)

Teamwork ● Our shifts are rotational; APAC (6.30 Am to 3.30 Pm ), UK ( 1.30 Pm to 10.30 Pm), US (6.30 Pm to 4.30 Am ), NZ(12.30 Am to 10.30 Am) ; our male employees are encouraged to be open to all shifts at all times whereas our female employees are encouraged to be open to work in shifts between 6:30 Am to 11:00 Pm) ● Flat shift allowance of Rs. 2200 is paid for Night Shifts ● We work Monday to Saturday with a week off on Sunday

What are the perks in store for you? ● You will gain extensive knowledge of various trends in various markets/countries across various products, services ● You will learn global business requirements via interaction with our global clientele ● Stepping stone to make a career in Market Research / Marketing industry ● Know how of how to speak, behave and manage a business person on the other end of the telephone ● Time management & process management while managing your own appointments, schedules, calls, etc.