Store Incharge

Job description

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MicrosoftInternetExplorer4

Position Title: Store Incharge

Department: Retail Operations

Reports To: Store Manager/Regional Manager

Location:  Madhya pradesh jabalpur

Position
Overview:

We are looking for a proactive and
detail-oriented Store Incharge to manage the day-to-day operations of our
store. The ideal candidate will have strong leadership skills, a
customer-focused attitude, and the ability to ensure the store runs smoothly
and efficiently. The Store Incharge will oversee staff, manage inventory, and
ensure that customers have a positive shopping experience.

Key
Responsibilities:

• Store Operations Management:




• Oversee the daily operations of the store to ensure
  efficiency and effectiveness.


• Ensure the store is clean, well-organized, and
  properly stocked at all times.


• Implement store policies and procedures to maintain
  high standards of quality and customer service.




• Staff Supervision:




• Supervise and support store staff, including
  scheduling, training, and performance management.


• Conduct regular team meetings to communicate goals,
  updates, and provide feedback.


• Foster a positive work environment and encourage
  teamwork and employee engagement.




• Customer Service:




• Ensure excellent customer service by addressing
  customer inquiries and resolving complaints promptly.


• Monitor customer satisfaction and take proactive steps
  to enhance the shopping experience.


• Handle escalated customer issues and provide solutions
  to ensure customer retention.




• Inventory Management:




• Manage inventory levels to ensure adequate stock
  without overstocking.


• Conduct regular stock checks and audits to maintain
  inventory accuracy.


• Coordinate with suppliers and vendors to order
  products and manage deliveries.




• Sales and Financial Performance:




• Monitor sales performance and implement strategies to
  achieve sales targets.


• Analyze sales data and generate reports for management
  review.


• Manage cash handling procedures, including opening and
  closing tills, and ensuring accurate financial transactions.




• Merchandising and Displays:




• Oversee the setup and maintenance of product displays
  to attract customers and promote sales.


• Ensure merchandise is presented in a visually
  appealing manner and aligned with brand standards.


• Plan and execute promotional activities and seasonal
  displays.




• Safety and Compliance:




• Ensure compliance with health and safety regulations
  and store policies.


• Conduct regular safety inspections and address any
  hazards promptly.


• Maintain accurate records of incidents and ensure
  proper reporting procedures are followed.

Qualifications:

• Education:
  High school diploma or equivalent; Bachelor’s degree in Business
  Administration or related field preferred.


• Experience:
  Minimum of [X] years of experience in retail management or related field.


• Skills:




• Strong leadership and team management skills.


• Excellent customer service and interpersonal skills.


• Proficient in retail management software and
  point-of-sale (POS) systems.


• Strong organizational and problem-solving abilities.


• Ability to multitask and work in a fast-paced
  environment.




• Certifications:
  [Any relevant certifications preferred]

Working
Conditions:

• Environment:
  Retail store setting.


• Hours:
  Full-time, with flexibility to work weekends, holidays, and extended hours
  as needed.


• Physical Requirements: Ability to stand for long periods, lift heavy items,
  and perform physical tasks as needed.

Benefits:

• Competitive salary and performance-based bonuses


• Health, dental, and vision insurance


• Retirement plan with company match


• Paid time off and holidays


• Employee discounts and incentives