v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Position Title: Store Incharge Department: Retail Operations Reports To: Store Manager/Regional Manager Location: Madhya pradesh jabalpur Position Overview: We are looking for a proactive and detail-oriented Store Incharge to manage the day-to-day operations of our store. The ideal candidate will have strong leadership skills, a customer-focused attitude, and the ability to ensure the store runs smoothly and efficiently. The Store Incharge will oversee staff, manage inventory, and ensure that customers have a positive shopping experience. Key Responsibilities: Store Operations Management: Oversee the daily operations of the store to ensure efficiency and effectiveness. Ensure the store is clean, well-organized, and properly stocked at all times. Implement store policies and procedures to maintain high standards of quality and customer service. Staff Supervision: Supervise and support store staff, including scheduling, training, and performance management. Conduct regular team meetings to communicate goals, updates, and provide feedback. Foster a positive work environment and encourage teamwork and employee engagement. Customer Service: Ensure excellent customer service by addressing customer inquiries and resolving complaints promptly. Monitor customer satisfaction and take proactive steps to enhance the shopping experience. Handle escalated customer issues and provide solutions to ensure customer retention. Inventory Management: Manage inventory levels to ensure adequate stock without overstocking. Conduct regular stock checks and audits to maintain inventory accuracy. Coordinate with suppliers and vendors to order products and manage deliveries. Sales and Financial Performance: Monitor sales performance and implement strategies to achieve sales targets. Analyze sales data and generate reports for management review. Manage cash handling procedures, including opening and closing tills, and ensuring accurate financial transactions. Merchandising and Displays: Oversee the setup and maintenance of product displays to attract customers and promote sales. Ensure merchandise is presented in a visually appealing manner and aligned with brand standards. Plan and execute promotional activities and seasonal displays. Safety and Compliance: Ensure compliance with health and safety regulations and store policies. Conduct regular safety inspections and address any hazards promptly. Maintain accurate records of incidents and ensure proper reporting procedures are followed. Qualifications: Education: High school diploma or equivalent; Bachelor’s degree in Business Administration or related field preferred. Experience: Minimum of [X] years of experience in retail management or related field. Skills: Strong leadership and team management skills. Excellent customer service and interpersonal skills. Proficient in retail management software and point-of-sale (POS) systems. Strong organizational and problem-solving abilities. Ability to multitask and work in a fast-paced environment. Certifications: [Any relevant certifications preferred] Working Conditions: Environment: Retail store setting. Hours: Full-time, with flexibility to work weekends, holidays, and extended hours as needed. Physical Requirements: Ability to stand for long periods, lift heavy items, and perform physical tasks as needed. Benefits: Competitive salary and performance-based bonuses Health, dental, and vision insurance Retirement plan with company match Paid time off and holidays Employee discounts and incentives
