● Communicating key parameters like details of interest rate and processing fee charges, due date, repayment amount, penalty amounts, mode of repayment, etc. to the loan customers ● Detailing transaction-related details like available payment modes, and how to make payments through these modes ● Resolving customer queries related to loan disbursal, loan repayments, etc. Required Experience, Skills, and Qualifications ● Any full-time UG degree ● Calling experience is a big plus ● Strong verbal and written communication skills