Customer Support
Job opening at Bengaluru
Location
Bengaluru
Address
Bengaluru
Employment
Full Time
Qualification
Any Graduate
Payment
300000 to 200000
Date Posted
2024 Jul,18
HR
Sandesh Dutt
Contact
sandesh@happiestresume.com
Mobile
9429420761
Job description
Job description
Role & responsibilities
- Respond to customer queries in a timely and accurate way, via phone
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Follow up with customers to ensure their technical issues are resolved
Requirements and skills
- Candidate must know Telugu, English and Hindi (All three languages are mandatory)
- Excellent communication and problem-solving skills
Full Time, Permanent
Customer Success
Education
Graduation Not Required
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
About company
ITC - Foods Business Division
Company Info
No. 18,,ITC Limited,Banaswadi Road,Pulikeshi Nagar , BANGALORE, Karnataka, India
Job requirements
- Experience: 0 to 4 Year.
- Education : Any Graduate
- Specilization : Any Graduate...
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Skills :
- Industry Type : FMCG / Food / Beverages
- Status : Not Disclose.