Job descriptionThe main responsibility of this position includes offering and processing spare parts and service work and negotiating product/service contracts with external customers. The person works closely with the operations teams to create proposals, contracts, and offer documents.Your Responsibilities:Agree on contracts that are in line with business objectives and carry out contract changes with VO Variation Orders and do the changes in scope and update these in SAP.Other tasks include ensuring the fulfillment of contractual obligations by the contracting parties.Independent work with general supervision as we'll as timely and precise answering of customer inquiries via Salesforce and by email.In addition, the person collects customer feedback by conducting T-NPS surveys and entering the results into the system.Responsible also for the internal rebooking every month, handling of Omicrons, organizing the logistic of the same to other countriesChecking all the incoming invoices and compare with our purchase orders & ordering of Material, tools and working cloths for our Commissioning Engineers.Planning for project staffing and adjusting it according to business needs, as we'll as planning for both short-term and more strategic long-term changes in the team structure.Perform, coordinate, and monitor a variety of administrative support functions. Recommend measures to achieve operating efficiencies and ensure customer satisfaction.Coordinate operations with other groups in order to meet schedules and provide timely information for resolving problems. Maintain effective internal and external communications.Drive the implementation of Power BI reports and establish Power BI as a common dashboardStreamline and optimize monthly reporting process and tools through optimization of existing Excel-based data.Identifying areas for process optimization and efficiency enhancement.Setting backlog priorities, overseeing execution, and ensuring high- quality results within agreed timelines.Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.Your Background:Bachelors degree in business, finance or engineering.Should have 2 years of experience in a manufacturing environment; alternatively, a special combination of education and experience and/or demonstrated accomplishments.The position also requires advanced software skills PowerBi, Excel (vlookup, macro etc).Solid IT user knowledge in the Microsoft Office environment.Experience in dealing with SAP systems (S4HANA) .Demonstrating knowledge of analytics and reporting technologies such as Power BI, Excel, Project schedule, SAP.Ability to work with formal support documentation, including user requirements, technical specifications, and user guides.Skilled in statistical analysis and problem- solving.Skill in planning activities and meeting deadlines.Ability to work efficiently under time-critical situations.Proficiency in both spoken & written English language is required.Role: Project Planner / SchedulerIndustry Type: PowerDepartment: Project & Program ManagementEmployment Type: Full Time, PermanentRole Category: Other Program / Project ManagementEducationUG: Any Graduate, B.B.A/ B.M.S in ManagementPG: Any PostgraduateKey SkillsProcurementAdministrationSAPSpare partsStaffingProduct serviceProject managementVLOOKUPAnalyticsSalesforceReport this jobAbout companySince its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to Contribute to society through the development of superior, original technology and products. Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our Social Innovation Business. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.Hitachis Social Innovation Business is centered around 5 growth sectors: Mobility, Smart Life, Industry, Energy, and IT. Globally, we have nearly 300,000 employees who are working to improve peoples quality of life and our customerssocial, environmental, and economic values to create a sustainable future. The challenges we face as a society are unprecedented, but so are the opportunities. Together, lets start powering good.
