Resident Engineer

Job description

Roles & Responsibility: -
 Should have good knowledge in security system, maintain the existing CCTV, Turnstiles
and Power Fence system with problem solving skills.
 Proactive thinking & should be willing to learn and grasp knowledge.
 Should maintain & share the daily / weekly / Monthly progress report & update to
client & internal team in regular basis.
 Maintaining customer relationship by addressing their issues in time with quality
work.
 Seeking timely support or escalate to reporting manager for support in time.
 Doing PM activity as per the schedule and share the reports in time for billing.
 Getting problem address within stipulated time and get service report signed.
 Closing the service / support calls within 24 hrs. time.
 Receiving of materials & Invoice acknowledgement for payment process.
 Day to day activities needs to be updated to respective RTLS / Reporting manager.
 Understand the client’s requirement and support them in time.
 Overall, should be able to handle the client independently & address the issues in
priority.