Maintain and update client data in the CRM system, ensuring accuracy and completeness.
Manage lead generation and qualification processes.
Generate reports and track key performance indicators (KPIs) related to CRM activities.
Provide support to the sales team with CRM-related tasks.
Follow up with clients and ensure timely communication.
Assist with data entry and other administrative tasks.
Stay up-to-date on the latest CRM trends and best practices.
Preferred candidate profile
We are looking for a highly organized and detail-oriented Back Office CRM Specialist to join our team. In this role, you will be responsible for a variety of tasks related to our Customer Relationship Management (CRM) system, ensuring the accuracy and efficiency of our client data.
Today, DLF has become a name that is synonymous with excellence in building world-class contemporary residential and commercial projects, apart from top-end shopping malls, food courts and multiplexes matching international standards. The Group has already established its footprints in various cities including the NCR, Punjab,Kolkatta, Bangalore,Chennai, Hyderabad, Mumbai, Pune, cochin, Amritsar, Jaipur and Baroda and is set to aggregate its expansion programme further across many other cities and towns. To reinforce its existing talent pool, DLF requires Middle & Senior Management professionals across varioius regions in different business sengments.
Company Info
Gateway Tower,7th Floor,DLF Gateway Tower,DLF Cybe r City,DLF PHASE-III , GURGAON, Haryana, India
Maintain and update client data in the CRM system, ensuring accuracy and completeness.
Manage lead generation and qualification processes.
Generate reports and track key performance indicators (KPIs) related to CRM activities.
Provide support to the sales team with CRM-related tasks.
Follow up with clients and ensure timely communication.
Assist wit
h data entry and other administrative tasks.
Stay up-to-date on the latest CRM trends and best practices.
Preferred candidate profile
We are looking for a highly organized and detail-oriented Back Office CRM Specialist to join our team. In this role, you will be responsible for a variety of tasks related to our Customer Relationship Management (CRM) system, ensuring the accuracy and efficiency of our client data.
Perks and benefits
Role: Back Office Operations
Industry Type: Real Estate
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Back Office
Education
UG: Any Graduate
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
Clerical Work
Office AssistanceBack Office OperationsBackend Operations
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About company
Today, DLF has become a name that is synonymous with excellence in building world-class contemporary residential and commercial projects, apart from top-end shopping malls, food courts and multiplexes matching international standards. The Group has already established its footprints in various cities including the NCR, Punjab,Kolkatta, Bangalore,Chennai, Hyderabad, Mumbai, Pune, cochin, Amritsar, Jaipur and Baroda and is set to aggregate its expansion programme further across many other cities and towns. To reinforce its existing talent pool, DLF requires Middle & Senior Management professionals across varioius regions in different business sengments.
Company Info
Address:
Gateway Tower,7th Floor,DLF Gateway Tower,DLF Cybe r City,DLF PHASE-III , GURGAON, Haryana, India
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