Job descriptionRole & responsibilitiesMaintain and update client data in the CRM system, ensuring accuracy and completeness.Manage lead generation and qualification processes.Generate reports and track key performance indicators (KPIs) related to CRM activities.Provide support to the sales team with CRM-related tasks.Follow up with clients and ensure timely communication.Assist with data entry and other administrative tasks.Stay up-to-date on the latest CRM trends and best practices.Preferred candidate profileWe are looking for a highly organized and detail-oriented Back Office CRM Specialist to join our team. In this role, you will be responsible for a variety of tasks related to our Customer Relationship Management (CRM) system, ensuring the accuracy and efficiency of our client data.Perks and benefitsRole: Back Office OperationsIndustry Type: Real EstateDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Back OfficeEducationUG: Any GraduateKey SkillsSkills highlighted with ‘‘ are preferred keyskillsClerical WorkOffice AssistanceBack Office OperationsBackend OperationsReport this jobAbout companyToday, DLF has become a name that is synonymous with excellence in building world-class contemporary residential and commercial projects, apart from top-end shopping malls, food courts and multiplexes matching international standards. The Group has already established its footprints in various cities including the NCR, Punjab,Kolkatta, Bangalore,Chennai, Hyderabad, Mumbai, Pune, cochin, Amritsar, Jaipur and Baroda and is set to aggregate its expansion programme further across many other cities and towns. To reinforce its existing talent pool, DLF requires Middle & Senior Management professionals across varioius regions in different business sengments.Company InfoAddress:Gateway Tower,7th Floor,DLF Gateway Tower,DLF Cybe r City,DLF PHASE-III , GURGAON, Haryana, India