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Collections Officer Responsibilities:
·
Reviewing the company debtor list.
·
Contacting customers and informing them of
their overdue bills.
·
Advising customers on their payment
options and suggesting methods of payments.
·
Negotiating suitable payment plans.
·
Maintaining customer payment records.
·
Preparing customer financial statements
for banks and the state credit department.
·
Writing final notice warnings to customers
when payments are not being made.