CENTER MANAGER

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MicrosoftInternetExplorer4

Website - https://leverageedu.com/

PROFILE- CENTER
MANAGER

Job Description:

We are seeking an experienced and motivated Branch Manager
to lead our new offline center. As a Branch Manager, you will be responsible
for overseeing all aspects of the center’s operations, ensuring business
development, lead generation, conversion, excellent customer service, and
driving business growth. Your leadership will play a crucial role in providing
personalized guidance to students seeking educational opportunities abroad.

Responsibilities:

1.Leadership and Team Management:

Provide strong leadership to a team of educational
counselors, administrative staff, and support personnel.Foster a positive and
collaborative work environment, motivating the team to deliver exceptional
service.

2.Operational Excellence:

Oversee the day-to-day operations of the center, ensuring
smooth functioning and efficient resource allocation.Maintain the physical
space to create a welcoming and conducive environment for student interactions.

3.Student Counseling and Guidance:

Conduct in-depth counseling sessions with students to
understand their educational goals, aspirations, and career ambitions.Provide
tailored guidance on study abroad options, university selection, course
choices, and application processes.

4.Business Development:

Develop and execute local marketing strategies to enhance
the center’s visibility and attract a diverse student population. Work in field
for business development activities on weekdays.Collaborate with the marketing
team to implement promotional campaigns, events, and engagement activities.

5.Client Relationship Management:

Cultivate strong relationships with students, parents, and
local educational institutions.Address inquiries, concerns, and feedback
promptly to ensure a high level of customer satisfaction.

6.Performance Tracking and Reporting:

Monitor the center’s performance metrics, track key
performance indicators (KPIs), and report progress to senior management.Analyze
data to identify trends, opportunities, and areas for improvement.

7.Team Development and Training:     Recruit, onboard, and train new team
members, providing them with comprehensive guidance on counseling techniques,
services, and tools.Conduct regular training sessions to enhance team members'
skills and knowledge.

 Preference

Prior experience in study abroad,
sales, edtech, or retail (B2B & B2C)

MAIL-aashima.tharwani@white-force.in

call-9201975265