Inside sales associate

Job description

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MicrosoftInternetExplorer4

Key
Responsibilities:

1. Maintain
   Excel Data:




• Update and manage sales records and customer databases
  in Excel.


• Generate regular sales reports and forecasts.


• Ensure data accuracy and integrity.




2. Customer
   Follow-Up:




• Engage with customers via phone, email, and other
  communication channels.


• Address customer inquiries, provide quotes, and handle
  order processing.


• Track and manage customer orders from initiation to
  delivery.




3. Internal
   Coordination:




• Collaborate with the sales team to ensure alignment on
  sales strategies and goals.


• Coordinate with other departments (e.g., logistics,
  finance) to facilitate smooth operations.


• Assist in preparing sales presentations and proposals.




4. External
   Coordination:




• Liaise with external stakeholders, including suppliers
  and freight partners.


• Coordinate shipping schedules and logistics to meet
  customer requirements.


• Handle any issues or discrepancies related to
  shipments and deliveries.




5. Administrative
   Support:




• Maintain organized records of sales activities and
  customer interactions.


• Support the sales team with administrative tasks as
  needed.


• Participate in team meetings and contribute to sales
  strategy discussions.

Qualifications:

• Education: Any
  graduate


• Skills:




• Proficiency in Microsoft Excel and other MS Office
  applications.


• Strong organizational and time management skills.


• Excellent verbal and written communication abilities.


• Ability to work collaboratively in a team-oriented
  environment.


• Problem-solving skills and attention to detail.