Job Title (Designation) Operations Executive(Jr.)Location MumbaiTarget Industry E-Commerce● Develop and implementstrategic plans to optimize logistics operations and order fulfilment processes,ensuring cost-effectiveness and maximum efficiency.● Collaborate with cross-functional teams, including suppliers,sales, and customer service, to ensureseamless coordination of activities throughout the order fulfilment cycle.● Oversee and manage logistics activities, including transportation, warehousing, inventorymanagement, and distribution to meet customer demands and delivery deadlines.● Negotiate and maintain relationships with logistics service providers, ensuring competitive pricing,quality service, and adherence to service level agreements.● Monitor and analyz0065 key performance indicators (KPIs) related to logistics and order fulfilment,identifying areas for improvement and implementing corrective actions.● Develop and maintain standard operating procedures (SOPs) for logistics and order managementprocesses, ensuring compliance with industry regulations and company policies.● Ensure accurate and timely processing of customer orders, including inventory allocation, picking,packing, and shipping.● Collaborate with the customer service team to address customer inquiries, resolve order-relatedissues, and provide exceptional service throughout the order fulfilment process.● Monitor inventory levels, conduct regular stock checks, and implementstrategies to optimizeinventory management and reduce stockouts.● Stay updated with industry trends, emerging technologies, and best practices in logistics and ordermanagement, and propose innovative solutions to enhance efficiency and customer satisfaction.Requirement DetailsEducational Qualification: Bachelor's degree in logistics, supply chain management, business administration, or arelated field. Amaster's degree is preferred.Work Experience No. of Years Proven experience in logistics management, order fulfilment, or a similar role,preferably in a fast-paced and dynamic environment.Gender Preference AnyContractual/employment Full-timeRequirement on English proficiency ona scale of 1-5: 2 years or more.Functional Skills/ Experience Checklist● Strong knowledge of logistics operations, including transportation, warehousing, inventorymanagement, and distribution.● Excellent understanding of order management processes, including order entry, fulfilment, andcustomer service.● Demonstrated leadership skills, with the ability to effectively manage and motivate crossfunctional teams.● Exceptional problem-solving and analytical abilities, with a data-driven mindset.● Excellent communication and interpersonal skills, with the ability to collaborate with internalteams, external partners, and customers.● Proficiency in using logistics software and systems, including warehouse management systems(WMS) and enterprise resource planning (ERP) software.● Strong attention to detail, organizational skills, and the ability to prioritize and multitask in afast-paced environment.● Knowledge of industry regulations and compliance standards related to logistics and orderfulfilment management.Email ID manmeet.singh@white-force.inContact : 9329931733
