Center Manager

Job description

1.Leadership and Team Management:
Provide strong leadership to a team of educational counselors, administrative staff, and support
personnel.Foster a positive and collaborative work environment, motivating the team to deliver
exceptional service.
2.Operational Excellence:
Oversee the day-to-day operations of the center, ensuring smooth functioning and efficient resource
allocation.Maintain the physical space to create a welcoming and conducive environment for student
interactions.
3.Student Counseling and Guidance:
Conduct in-depth counseling sessions with students to understand their educational goals, aspirations,
and career ambitions.Provide tailored guidance on study abroad options, university selection, course
choices, and application processes.
4.Business Development:
Develop and execute local marketing strategies to enhance the center’s visibility and attract a diverse
student population. Work in field for business development activities on weekdays.Collaborate with the
marketing team to implement promotional campaigns, events, and engagement activities.
5.Client Relationship Management:
Cultivate strong relationships with students, parents, and local educational institutions.Address
inquiries, concerns, and feedback promptly to ensure a high level of customer satisfaction.
6.Performance Tracking and Reporting:
Monitor the center’s performance metrics, track key performance indicators (KPIs), and report progress
to senior management.Analyze data to identify trends, opportunities, and areas for improvement.
7.Team Development and Training: Recruit, onboard, and train new team members, providing them
with comprehensive guidance on counseling techniques, services, and tools.Conduct regular training
sessions to enhance team members' skills and knowledge.