E-commerce Operations Officer

Job opening at Mumbai

Location

Mumbai

Address

Mumbai

Employment

Full Time

Qualification

Any Graduate

Payment

100000 to 400000

Date Posted

2024 Aug,03

HR

Saniya Bano

Contact

saniya.bano@white-force.in

Mobile

8770897077


Job description

 
Marketplace Management: 
Oversee and manage Atomberg's presence on Amazon, Flipkart, and D2C platforms. 
Ensure accurate and up-to-date InventoriesOn time order executions & closure of any open points 
with front end or channel. 
Implement strategies to maximize the faster deliveries and System hygiene. 
 
Order Processing and Fulfilment: 
Efficiently process and fulfill customer orders while maintaining a high level of accuracy. 
Collaborate with the warehouse team to optimize order fulfillment processes. 
Monitor and manage inventory levels to prevent stockouts and excess inventory. 
 
Customer Service Excellence: 
Provide prompt and effective customer service, addressing inquiries, concerns, and feedback. 
Resolve order-related issues, manage returns, and process refunds as needed. 
 
 
Data Analysis and Reporting: 
Analyze sales data and marketplace performance metrics to identify trends and areas for 
improvement. 
Generate regular reports on sales, inventory, and customer feedback for management review. 
 
 
 
SAP Integration (Added Advantage): 
Leverage knowledge of SAP for streamlined order processing and inventory management. 
Collaborate with IT and relevant departments to optimize SAP integration for e-commerce 
operations. 



Job requirements

  • Experience: 1 to 2 Year.
  • Education : Any Graduate
  • Specilization : Business, E-commerce,...
  • Skills :
  • Industry Type : Consumer Electronics / Appliances / Durables
  • Status : Not Disclose.

Company Name : Atomberg Technologies

Website

About Company

Atomberg is revolutionising household appliances in India. It is a company that focuses on tackling one problem at a time. Read more