Job description
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Airway Bill (AWB) Preparation:
- Ensure accurate and timely creation of Airway Bills (AWBs) for all shipments.
 
- Verify all details and documentation required for AWB preparation.
 
House Airway Bill (HAWB) Preparation:
- Prepare House Airway Bills (HAWBs) with precision.
 
- Coordinate with shippers and agents to gather necessary information.
 
Handover Set Preparation:
- Compile and organize all necessary documents for the handover set.
 
- Ensure compliance with industry regulations and company policies.
 
Customer Coordination:
- Act as the primary point of contact for customers regarding their shipments.
 
- Provide updates, resolve issues, and ensure customer satisfaction.
 
- Liaise with internal departments and external partners to facilitate smooth operations.
 
Documentation and Compliance:
- Maintain up-to-date records of all shipments.
 
- Ensure compliance with international shipping regulations and company standards.
 
Process Improvement:
- Identify areas for process improvement and implement solutions to enhance efficiency.
 
- Stay updated with industry trends and best practices.
 
Qualifications and Skills:
- Proven experience in air export operations, particularly in preparing AWBs, HAWBs, and handover sets.
 
- Strong organizational skills and attention to detail.
 
- Excellent communication and customer service skills.
 
- Ability to work under pressure and meet tight deadlines.
 
- Proficiency in relevant software and systems used in freight forwarding.
 
- Knowledge of international shipping regulations and compliance requirements.