Graduate or higher Strong sales and customer service attitude and experience Strong communication skills in English, Hindi, Marathi Knowledge of MS word and Excel. Working in Healthcare services in a similar position will be an advantage. Resolving customer queries. Be able to drive monthly targets for centre Strong convincing and counselling skills Competently handling centre and proactively addressing challenges Willingness to continually learn and grow Willingness to work in a team, as a team Must be open to occasional changes in location Role & responsibilities Responsible for business deliverables for driving sales and achieving business targets Responsible for the supervision, direction and coordination of the day-to-day operations at the centre Planning and coordinating daily work assignments and operations Handling front desk activities To constantly monitor the level of service quality at the centre and devise strategy to improve any shortfalls To ensure client satisfaction and maximize sales To work cohesively with the team at the centre comprising doctors and nutritionists to monitor the progress of all clients Ensuring doctors and nutritionists follow stipulated best practices Ensure all documentation, record keeping is completed by self and the team Coordinating all aspects of patient care with the appropriate team members To interact with patients/clients visiting at the centre and make them comfortable Ensuring quality service to each client To motivate the team for daily and monthly targets & maintain discipline amongst team Monitoring and maintaining high standards of service and hygiene. Managing and regulating stocks and supplies—of herbs and nutritional foods. Checking and securing cash receipts. Ensuring all payments, collections from clients are deposited to banks and maintain regular accounting records. Budgeting to ensure maximum profitability of the operation. Escalating requests for repairs and other centre needs/issues Ensuring client satisfaction by providing fast and efficient service Work honestly and sincerely towards achieving the targets of the organization Ensure regular maintenance of doctor and nutritionists cabins. Ensure the clinic has all regulatory permits and certifications as required. interested candidate can contact through email id - mayur.soni@white-force.in call on - 6264800151
