IT Support

Job description

Responsibilities:

·        
Providing support to users and being
the first point of contact for problem resolution.

·        
Troubleshooting hardware, software,
and network issues.

·        
Installing and configuring hardware
and software components.

·        
Repairing or replacing damaged
computer hardware.

·        
Managing technical documentation.

·        
Management of trading Platforms and
day to day activities like BOD, EOD and backup.

·        
Coordination with Application
vendors for day-to-day issues and patch deployments.

·        
Prepare and submit data to
Compliance team and Auditors for Regulatory Audits (IEDA & SEBI).

Work
experience:

·        
Experience in BFSI Sector and
knowledge of Trading platform will be added advantage.

·        
Microsoft Windows Desktop
Environment.

·        
Microsoft Windows Server
Environment.

·        
Microsoft Office 365

·        
Knowledge of UTM Devices, Managed
Switches, VMWare, VLAN Concepts, Antivirus software

·        
Understanding of TCP Basics like
TCP, UDP, Multicast E.t.c

.

Qualifications
& Skills:

·        
4+ years’ experience in IT support
and  .

·        
Excellent written and verbal
communication skills.

·        
Good interpersonal skills.

·        
Attention to detail.

·        
Good problem-solving skills.

·        
Ability to work comfortably on a
ladder.