/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:8.0pt; mso-para-margin-left:0cm; line-height:107%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-ansi-language:EN-US; mso-fareast-language:EN-US;} Responsibilities: · Providing support to users and being the first point of contact for problem resolution. · Troubleshooting hardware, software, and network issues. · Installing and configuring hardware and software components. · Repairing or replacing damaged computer hardware. · Managing technical documentation. · Management of trading Platforms and day to day activities like BOD, EOD and backup. · Coordination with Application vendors for day-to-day issues and patch deployments. · Prepare and submit data to Compliance team and Auditors for Regulatory Audits (IEDA & SEBI). Work experience: · Experience in BFSI Sector and knowledge of Trading platform will be added advantage. · Microsoft Windows Desktop Environment. · Microsoft Windows Server Environment. · Microsoft Office 365 · Knowledge of UTM Devices, Managed Switches, VMWare, VLAN Concepts, Antivirus software · Understanding of TCP Basics like TCP, UDP, Multicast E.t.c . Qualifications & Skills: · 4+ years’ experience in IT support and . · Excellent written and verbal communication skills. · Good interpersonal skills. · Attention to detail. · Good problem-solving skills. · Ability to work comfortably on a ladder.
