Inside sales

Job description

Key Responsibilities:

1. Lead Generation:
   

   • Identify and research potential leads and target markets for ENQ Books.
     
   • Develop and maintain a robust pipeline of qualified leads through various channels such as online research, social media, and networking.
     
   • Utilize CRM tools to manage and track lead generation activities and progress.
     

2. Cold Calling:
   

   • Conduct outbound cold calls to prospective clients to introduce ENQ Books.
     
   • Present and explain the features and benefits of ENQ Books to potential customers.
     
   • Handle objections and address customer inquiries to generate interest and secure appointments.
     

3. Sales Activities:
   

   • Follow up on leads and prospects to nurture relationships and move them through the sales funnel.
     
   • Schedule and conduct virtual or in-person meetings with potential clients.
     
   • Collaborate with the sales team to develop and implement effective sales strategies.
     

4. Customer Relationship Management:
   

   • Build and maintain strong relationships with potential and existing customers.
     
   • Provide exceptional customer service to ensure client satisfaction and retention.
     
   • Gather and relay customer feedback to the product development team for continuous improvement.
     

5. Reporting and Analysis:
   

   • Track and report on sales activities, lead conversion rates, and overall performance metrics.
     
   • Analyze sales data to identify trends and opportunities for improvement.
     
   • Prepare regular reports and presentations for management review.