Postion - Sr. TechOps Engineer Job location - Bangalore and Hyderabad Job Summary:We are seeking a skilled professional to join our team as a TechOps Lead/ Sr. TechOps engineer. The ideal candidate will have a strong background in Linux system administration, expertise in managing AWS/Oracle cloud infrastructure, and knowledge of DevOps principles and practices. Responsibilities:Linux Administration: Install, configure, and maintain Linux operating systems and applications. Perform system monitoring, troubleshooting, and performance tuning. Manage user accounts, permissions, and file systems. Implement and maintain security measures, including access controls, firewalls, and intrusion detection systems. Collaborate with development teams to ensure proper integration of software applications with the Linux infrastructure. Automate routine tasks using scripting languages such as Bash or Python. Stay up-to-date with Linux technologies, security vulnerabilities, and best practices. AWS Administration: Design, deploy, and manage AWS cloud infrastructure, including EC2 instances, VPCs, S3 buckets, and IAM policies. Monitor and optimize AWS resources for performance, cost, and security. Implement backup and disaster recovery strategies for AWS environments. Configure and manage AWS services, such as RDS databases, Elastic Load Balancers, and Auto Scaling. Collaborate with development teams to ensure seamless deployment and scalability of applications on AWS. Implement security controls and best practices for AWS environments. Monitor and respond to AWS service incidents and outages. Stay up-to-date with AWS services, features, and best practices Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., Linux Professional Institute Certification, AWS Certified SysOps Administrator, AWS Certified DevOps Engineer, DevOps Institute certifications) will be a plus. 5+ years’ experience in a technical or network operations support environment Proven experience as a Linux Administrator, AWS Administrator, or DevOps engineer. Strong knowledge of Linux operating systems (Red Hat, CentOS, Ubuntu) and command-line tools. Proficiency in scripting languages such as Bash or Python. Experience in managing AWS cloud infrastructure, including EC2, VPC, S3, IAM, and RDS. Familiarity with DevOps principles and practices, including CI/CD, infrastructure as code, and configuration management. Hands-on experience with DevOps tools, such as Jenkins, Gitlab CI/CD, Ansible, Chef, Puppet, Terraform, or Cloud Formation. Solid understanding of networking, security, and system administration best practices. Strong analytical and problem-solving skills. Experience in Change Management & Problem Management domains is a plus Excellent communication and collaboration skills to work effectively with cross-functional teams. Ability to work independently and manage multiple priorities in a fast-paced environment. Principal Responsibilities Confirms and troubleshoots all alerts from remote monitoring tools and works on all issues related with cloud environments, network infrastructure, hardware and/or applications Confirms and acknowledges all alerts received from the internal Monitoring tools and follows the run book to perform the needed troubleshooting steps. Based on the run book, work on the alert & resolve the same or update the findings in the ticket and route it to the respective team for further analysis and resolution Responsible for executing operational objectives and ensuring that you meet or exceed service level expectations by following defined resolution and escalation procedures to resolve the alerts Verify the run book for its accuracy and ensure that the documentation is easily understood and can be followed for easy execution and/or escalation Responsible for escalating and prioritizing any unresolved issues to the appropriate on-call staff so the ticket can be closed in a timely manner and reports any violations. Maintains the SLA for alerts & tickets Suggests improvements on thresholds and other parameters based on the trends for alerts Accountable for the accuracy and timeliness of the alerts based on prioritisation Aggressively follows up on resolution of ticket and information update so ticket can be effectively closed in a timely fashion Danish Ahmed Talent acquisition
