Inside Sales Associate

Job description

Key Responsibilities:

• Lead Generation: Identify and develop new business opportunities through outbound calling, emailing, and networking.
• Sales Execution: Engage with prospects to understand their needs, present suitable products, and close sales effectively.
• Customer Relationship Management: Build and maintain strong relationships with clients to ensure repeat business and referrals.
• Product Knowledge: Stay up-to-date with ENQ Books’ offerings and industry trends to effectively communicate the value proposition to customers.
• Sales Reporting: Track and manage sales activities using CRM software, ensuring accurate and timely updates.
• Team Collaboration: Work closely with the marketing and product teams to align sales strategies with business goals.
• Client Support: Provide after-sales support to clients, resolving any issues and ensuring customer satisfaction.