13.3333px; background-color: rgb(255, 255, 255);">Provide prompt and efficient customer support through various channels (phone, email, chat)Resolve customer issues and complaints in a timely and satisfactory mannerBuild strong customer relationships through excellent communication and problem-solving skillsUnderstand and articulate product/service features and benefitsMaintain accurate records of customer interactions and resolutionsIdentify and escalate complex issues to relevant departmentsContribute to process improvement initiatives to enhance customer experienceMeet individual and team performance metrics