CRM Associates

Job description

About Settlin:
Settlin is a leading & fastest growing property consultancy services which acts like a bridge between sellers and buyers by providing them end to end services. We are passionate about technology. We are passionate about real estate. We want to link these two spaces. We are creating a platform for data, analytics and all related services, which would not only cater to the entire real estate, but also bring everyone together to enrich the professionalism and harmonize the markets.
Website: https://settlin.in/
Roles and Responsibilities:
Legal and Documentation:
 Educating sellers and buyers about all the aspects, steps, processes, and documents involved in a resale property transaction.
 Executing the entire process with them.
 Handling entire bank loan procurement process
 Handling taxation (TDS) formalities
 Handling documentation and all processes at Sub-registrar offices
 To liaison with SROs, BBMP, panchayat offices
 To liaison with the third-party lawyers for procuring legal opinion. Cross checking their opinion and procuring documents as relevant to resolve the issues
 Moderating between all stakeholders from both sides (sellers and buyers) and ensuring a successful and timely closure of the transaction
 Handling Customer Queries and follow ups
 Maintaining and updating records of Customer interactions
 Maintain customer files with relevant documents and filed periodically
 Track and prepare reports on collections
Mandatory Requirements:
 3-4 years of experience as a CRM role is preferred.
 Thorough understanding of all property related documents
 Thorough understanding of all processes for bank loan procurement on a resale property
 Must be well versed with Kannada. Should be able to read and speak Kannada fluently along with English.
S E T T L I N
Linking Spaces Technology Pvt. Ltd