Job Title: Store In-Charge Location: Unimark Group – [Location] Position Type: Full-Time Reports To: Store Manager / Regional Manager About Unimark Group: Unimark Group is a leading player in the retail sector, committed to providing top-quality products and exceptional customer service. We pride ourselves on our innovative approach, dedication to excellence, and strong team culture. Job Summary: The Store In-Charge will oversee daily store operations, manage staff, ensure customer satisfaction, and drive sales growth. This role requires a proactive individual with excellent organizational skills, a keen eye for detail, and the ability to lead a team effectively. Key Responsibilities: 1. Operational Management: o Oversee daily store operations to ensure smooth functioning. o Manage inventory levels, including ordering and restocking products. o Conduct regular store audits to maintain quality standards. o Ensure compliance with company policies, health, and safety regulations. 2. Team Leadership: o Supervise and motivate store staff to achieve sales targets and provide excellent customer service. o Conduct training and development for new and existing employees. o Create and manage staff schedules to ensure adequate coverage. 3. Customer Service: o Address customer inquiries and resolve complaints in a professional manner. o Implement strategies to enhance customer satisfaction and loyalty. o Maintain a high standard of store presentation and merchandising. 4. Sales and Marketing: o Drive sales by implementing promotional activities and merchandising strategies. o Analyze sales data and customer feedback to identify trends and opportunities. o Collaborate with the marketing team to plan and execute local store promotions. 5. Financial Management: o Monitor and control store budgets and expenses. o Conduct regular cash handling and reconciliation. o Prepare and submit reports on sales, inventory, and store performance. 6. Administrative Duties: o Maintain accurate records of store operations, including employee attendance and inventory levels. o Ensure proper documentation and reporting of incidents or issues. o Assist with recruitment and onboarding of new staff m
