Store keeper

Job description

Job Title: Store In-Charge
Location: Unimark Group – [Location]
Position Type: Full-Time
Reports To: Store Manager / Regional Manager
About Unimark Group: Unimark Group is a leading player in the retail sector, committed to
providing top-quality products and exceptional customer service. We pride ourselves on our
innovative approach, dedication to excellence, and strong team culture.
Job Summary: The Store In-Charge will oversee daily store operations, manage staff, ensure
customer satisfaction, and drive sales growth. This role requires a proactive individual with
excellent organizational skills, a keen eye for detail, and the ability to lead a team effectively.
Key Responsibilities:
1. Operational Management:
o Oversee daily store operations to ensure smooth functioning.
o Manage inventory levels, including ordering and restocking products.
o Conduct regular store audits to maintain quality standards.
o Ensure compliance with company policies, health, and safety regulations.
2. Team Leadership:
o Supervise and motivate store staff to achieve sales targets and provide excellent
customer service.
o Conduct training and development for new and existing employees.
o Create and manage staff schedules to ensure adequate coverage.
3. Customer Service:
o Address customer inquiries and resolve complaints in a professional manner.
o Implement strategies to enhance customer satisfaction and loyalty.
o Maintain a high standard of store presentation and merchandising.
4. Sales and Marketing:
o Drive sales by implementing promotional activities and merchandising strategies.
o Analyze sales data and customer feedback to identify trends and opportunities.
o Collaborate with the marketing team to plan and execute local store promotions.
5. Financial Management:
o Monitor and control store budgets and expenses.
o Conduct regular cash handling and reconciliation.
o Prepare and submit reports on sales, inventory, and store performance.
6. Administrative Duties:
o Maintain accurate records of store operations, including employee attendance and
inventory levels.
o Ensure proper documentation and reporting of incidents or issues.
o Assist with recruitment and onboarding of new staff m