Responsible for business deliverables for driving sales and achieving business targets Responsible for the supervision, direction and coordination of the day-to-day operations at the centre Planning and coordinating daily work assignments and operations Handling front desk activities To constantly monitor the level of service quality at the centre and devise strategy to improve any shortfalls To ensure client satisfaction and maximize sales To work cohesively with the team at the centre comprising doctors and nutritionists to monitor the progress of all clients Ensuring doctors and nutritionists follow stipulated best practices Ensure all documentation, record keeping is completed by self and the team Coordinating all aspects of patient care with the appropriate team members To interact with patients/clients visiting at the centre and make them comfortable Ensuring quality service to each client