Kiosk Manager

Job description

Responsibility  Expand and open kiosk counters across pan India.  Oversee the day-to-day operations of the kiosk, ensuring compliance with company policies and procedures.  Monitor staffing levels, schedule shifts, and allocate resources efficiently.  Set and achieve sales targets and key performance indicators (KPIs).  Implement strategies to drive sales, upsell products, and maximize revenue.  Ensure that customers receive excellent service and have a positive experience at the kiosk.  Address customer inquiries, concerns, and feedback promptly.  Recruit, train, and supervise kiosk staff.  Conduct performance evaluations and provide feedback to team members.  Foster a positive and motivated work environment.  Manage inventory levels and ensure stock is replenished as needed.  Conduct regular inventory checks to prevent shortages or overstock situations.  Prepare and analyse financial reports, including sales reports, expenses, and profit margins.  Implement cost-control measures to optimize financial performance.  Maintain the visual appeal of the kiosk, ensuring that displays are attractive and products are well-presented.  Collaborate with marketing teams for promotional displays and campaigns.  Ensure compliance with health and safety regulations.  Adhere to all relevant legal guidelines and industry standards.  Manage relationships with suppliers and vendors.  Negotiate terms and conditions to optimize procurement processes.  Identify potential locations: Analyse demographics, foot traffic, and competition to pinpoint areas with high potential for your kiosk.  Understand customer needs: Research customer preferences, buying behaviour, and trends relevant to your kiosk offering.  Define your goals: Clearly outline your expansion objectives, including the number of new kiosks, target locations, and growth timeline. Kiosk Manager  Revenue projections: Develop realistic revenue forecasts based on market research and historical performance.  Enhance brand visibility: Develop a cohesive branding strategy to maintain consistency across all kiosks.  Implement marketing campaigns: Use various marketing channels, both online and offline, to create awareness about your kiosk expansion.  Stay agile: Be adaptable and open to making changes based on market dynamics, customer feedback, and emerging trends.  Innovate: Introduce new products, services, or experiences to keep your kiosk offerings fresh and appealing.