·
Outbound calls to insurances for claim status and eligibility
verification
·
Denial documentation and further action
·
Calling the insurance carriers based on the appointment received by the
clients.
·
Working on the outstanding claims reports/account receivable reports
received from the client or generated from the specific client software.
·
Calling insurance companies to get the status of the unpaid claims.
·
Willing to work in any process pertaining to voice based on the
requirement (Insurance Follow UP, Patient calling, Provider outreach program
etc.
·
Maintain the individual daily logs.
·
Performs assigned tasks/ completes targets with speed and accuracy as per
client SLAs
·
Work cohesively in a team setting. Assist team members to achieve shared
goals.
·
Compliance with Medusind’s Information Security Policy, client/project
guidelines, business rules and training provided, company’s quality system and
policies
·
Communication / Issue escalation to seniors if there is any in a timely
manner