AR (Account Receivable) Caller

Job description

· Outbound calls to insurances for claim status and
eligibility verification
· 

Denial documentation and further action 

· Calling the insurance carriers based on the
appointment received by the clients. 

· Working on the outstanding claims
reports/account receivable reports received from the
client or generated from the specific client software. 

· Calling insurance companies to get the status of
the unpaid claims. 

· Willing to work in any process pertaining
to voice based on the requirement (Insurance Follow
UP, Patient calling, Provider outreach program etc. 

· Maintain the individual daily logs. 

· Performs assigned tasks/ completes targets with
speed and accuracy as per client SLAs 

· Work cohesively in a team setting. Assist team
members to achieve shared goals. 

· Compliance with company's  Information
Security Policy, client/project guidelines, business rules
and training provided, company’s quality system and
policies

 · Communication / Issue escalation to seniors if
there is any in a timely manner
· Punctuality is expected all the time