URGENT HIRING for APPLICATION SUPPORT SPECIALIST Email ID: rahulk.kanojia@white-force.in Contact : 9300955707 Experience- More than 4 years of experience in software industry Graduated Immediate Joiner Responsibilities Provide technical support for enterprise-level application systems Respond to general questions and trouble tickets in a timely manner Research, diagnose, troubleshoot, and identify potential solutions for how to resolve an issue Prioritize multiple open issues Document issue triage as troubleshooting progresses Follow best practices for change control of proposed solutions Document actionable bugs for engineering resolution Performing analyses on software application functionality and suggesting improvements Ensuring effective front-end and back-end functionality of applications Establishing the root causes of application errors and escalating serious concerns to the development team Providing front-end support to clients and colleagues in other departments. Experience working on the Zoho system and products. Requirements and skills: A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar More than 4 years of experience in software industry field Demonstrable experience as an application support engineer in a related field. Good communication skills. Highly proficient in spoken and written English Openness to work from home, BYOD policy applicable Good knowledge of front-end and back-end programming languages and databases, such as PHP and My SQL Basic knowledge of Database, SQL Queries and database administration tools like php My Admin Knowledge of Web platforms like WordPress and its administration Ability to manage code migration, document configuration changes, and monitor performance. Exceptional ability to provide front-end support to internal departments and web-based clients. Advanced proficiency in determining the causes of application errors and repairing them. Ability to keep up with innovation in application design. Location: Work from Home Interested candidates can apply along with their resume on the below mentioned email ID or whatsapp number Email ID: rahulk.kanojia@white-force.in
