Key Responsibility Area: ( Specifies Key Result Areasfor the Incumbent ) o Design and develop workflows using NITRO Studio or MS Power Automate. o Automate business processes across different platforms. o Identify and recommend process optimization enhancements. o Retrieve and manipulate data using NITRO or MS Power Automate tools. o Work closely with stakeholders to ensure clear communication and manage expectations. o Coordinate and participate in user acceptance testing. o Create and maintain detailed documentation for workflows and processes. o Set and manage permissions and access controls. o Continuously evaluate and improve processes, systems, and solutions. o Generate documents and maintain workflow logs. o Assess potential risks and develop mitigation strategies. o Collaborate with technical teams to design solutions meeting business requirements. o Provide leadership and support for special projects. o Create visual models such as flowcharts and diagrams for process representation. o Conduct time studies and assess system functionalities. o Offer solutions for process optimization, automation, and control enhancements. o Establish a centralized document repository for streamlined communication. o Deliver weekly status reports and comprehensive documentation. Eligibility Criteria: (Skill set required to do the job- Knowledge, Tools, Technical Knowledge, Certifications etc.) o Proven experience with NITRO Studio or MS Power Automate, SharePoint, and Office 365. o Strong skills in process mapping and use of toolslike MS Visio. o Experience with project management software like Jira. o Strong self-learning capabilities to learn new technologies quickly. o Preferred to have Professional certifications related to Nitro Workflows automation or MS Power Automate. o Excellent attention to detail and high output accuracy. o Leadership skills and ability to collaborate effectively with the team. o Familiarity with workflow integration and data retrieval. o Experience with document generation and workflow logging. o Strong problem-solving skills and attention to detail. o Experience with permissions management and access control. o Strong understanding of IT systems, databases, and software development methodologies. o Experience in articulating and translating business questions into analytical solutions. o Comfortable with numerical and quantitative calculations and analysis. BEHAVIORAL SKILLS: (Attitude, Aptitude and Abilities) o Experience articulating and translating business questions to complex workflow automation solutions. o Ability to handle and automate complex workflows independently. o Excellent attention to details, high output accuracy and out-of-box thinking to bring in innovative approaches to problems/issues in data processing. o Excellent verbal and written English language communication skills o Strong Leadership & collaboration with Team o Must have strong in assertiveness, emotional stability, openness, goal orientation, fostering innovation, and being optimistic.
