E-commerce Operations Officer

Job opening at Mumbai

Location

Mumbai

Address

Mumbai

Employment

Full Time

Qualification

Bachelor Of Commerce (B.Com.)

Payment

100000 to 500000

Date Posted

2024 Sep,03

HR

Saniya Bano

Contact

saniya.bano@white-force.in

Mobile

8770897077

Job description



Marketplace Management: 
Oversee and manage Atomberg's presence on Amazon, Flipkart, and D2C platforms. 
Ensure accurate and up-to-date Inventories, On time order executions & closure of any open points 
with front end or channel. 
Implement strategies to maximize the faster deliveries and System hygiene. 
 
Order Processing and Fulfilment: 
Efficiently process and fulfill customer orders while maintaining a high level of accuracy. 
Collaborate with the warehouse team to optimize order fulfillment processes. 
Monitor and manage inventory levels to prevent stockouts and excess inventory. 
 
Customer Service Excellence: 
Provide prompt and effective customer service, addressing inquiries, concerns, and feedback. 
Resolve order-related issues, manage returns, and process refunds as needed. 
 
 
Data Analysis and Reporting: 
Analyze sales data and marketplace performance metrics to identify trends and areas for 
improvement. 
Generate regular reports on sales, inventory, and customer feedback for management review. 
 
 
 
 
SAP Integration (Added Advantage): 
Leverage knowledge of SAP for streamlined order processing and inventory management. 
Collaborate with IT and relevant departments to optimize SAP integration for e-commerce 
operations. 


Job requirements

  • Experience: 1 to 4 Year.
  • Education : Bachelor of Commerce (B.Com.)
  • Specilization : B.com...
  • Skills :
  • Industry Type : Consumer Electronics / Appliances / Durables
  • Status : Not Disclose.

Company Name : Atomberg Technologies

Website

About Company

Atomberg is revolutionising household appliances in India. It is a company that focuses on tackling one problem at a time. Read more