Kiosk Manager

Job description

Responsibility
 Expand and open kiosk counters across pan India.
 Oversee the day-to-day operations of the kiosk, ensuring compliance with company policies
and procedures.
 Monitor staffing levels, schedule shifts, and allocate resources efficiently.
 Set and achieve sales targets and key performance indicators (KPIs).
 Implement strategies to drive sales, upsell products, and maximize revenue.
 Ensure that customers receive excellent service and have a positive experience at the kiosk.
 Address customer inquiries, concerns, and feedback promptly.
 Recruit, train, and supervise kiosk staff.
 Conduct performance evaluations and provide feedback to team members.
 Foster a positive and motivated work environment.
 Manage inventory levels and ensure stock is replenished as needed.
 Conduct regular inventory checks to prevent shortages or overstock situations.
 Prepare and analyse financial reports, including sales reports, expenses, and profit margins.
 Implement cost-control measures to optimize financial performance.
 Maintain the visual appeal of the kiosk, ensuring that displays are attractive and products
are well-presented.
 Collaborate with marketing teams for promotional displays and campaigns.
 Ensure compliance with health and safety regulations.
 Adhere to all relevant legal guidelines and industry standards.
 Manage relationships with suppliers and vendors.
 Negotiate terms and conditions to optimize procurement processes.
 Identify potential locations: Analyse demographics, foot traffic, and competition to pinpoint
areas with high potential for your kiosk.
 Understand customer needs: Research customer preferences, buying behaviour, and trends
relevant to your kiosk offering.
 Define your goals: Clearly outline your expansion objectives, including the number of new
kiosks, target locations, and growth timeline.
Kiosk Manager
 Revenue projections: Develop realistic revenue forecasts based on market research and
historical performance.
 Enhance brand visibility: Develop a cohesive branding strategy to maintain consistency
across all kiosks.
 Implement marketing campaigns: Use various marketing channels, both online and offline,
to create awareness about your kiosk expansion.
 Stay agile: Be adaptable and open to making changes based on market dynamics, customer
feedback, and emerging trends.
 Innovate: Introduce new products, services, or experiences to keep your kiosk offerings
fresh and appealing.