Zonal Business Manager – Mass Retail

Job description

Sales:

• Design, plan and implement all sales and distribution related activities to ensure revenue growth


• Review distribution health & take necessary actions to drive width, depth and quality of distribution

• Drive Gross additions, Quality sales metrics, Base management & compliance to regulatory norms in terms of customer acquisitions

Service:

• Coordinate & plan with the network team to ensure seamless network connectivity for the customer

• To ensure customer Satisfaction by keeping a check on complaints


• Custodian of overall business and network of the zone.

Team Management:

• Provide regular assessment of the agenda to the sales team


• To have minimum attrition and maximum engagement scores


• Drive learning agenda within the team

Requirements

• Analytical Ability & Financial Acumen


• Partner & Distribution Management


• Customer Obsession


• Ownership Mindset


• Navigating Change