About Urban Vault:
Urban Vault is a managed office space provider in Bengaluru and Hyderabad, specialising in
custom office solutions tailored to your business needs. Our flexible offerings cater to
businesses seeking bespoke office spaces. From fully serviced offices to coworking spaces,
we merge modern amenities with strategic locations to create environments conducive to
productivity and growth. Urban Vault is your one-stop solution for all your office space
needs.
Job Description:
We are seeking a dedicated and enthusiastic Facility Executive to join our dynamic team. As
a Facility Executive, you will ensure that our office spaces are maintained to the highest
standards, providing a safe, clean, and productive environment for our clients. Your role will
be crucial in managing the day-to-day operations of our facilities, coordinating maintenance
activities, and ensuring that our clients' needs are met promptly and effectively.
Responsibilities:
Facility Operations:
● Oversee the day-to-day operations of our office spaces, ensuring they are clean, safe,
and well-maintained.
● Coordinate with cleaning and maintenance staff to ensure all areas are serviced
regularly.
● Monitor and manage building systems, including HVAC, lighting, and security.
Client Relationship Management:
● Serve as the main point of contact for our clients regarding facility-related issues and
concerns.
● Develop and maintain strong relationships with clients, ensuring their needs are met
promptly.
● Conduct regular walk-throughs and inspections to ensure client satisfaction with the
facility.
Maintenance and Repairs:
● Coordinate and oversee all maintenance and repair activities, ensuring timely and
effective solutions.
● Work with external vendors and contractors to perform necessary repairs and
maintenance tasks.
● Maintain a log of maintenance activities and track performance against service level
agreements (SLAs).
Safety and Compliance:
● Ensure all facilities comply with health and safety regulations.
● Conduct regular safety inspections and drills to ensure a safe working environment.
● Implement and enforce safety policies and procedures.
Budget Management:
● Manage the facility budget, ensuring efficient use of resources.
● Track and report on expenses related to maintenance and facility operations.
● Identify cost-saving opportunities and implement measures to reduce expenses.
Space Management:
● Manage the allocation and utilisation of office space to ensure optimal use.
● Plan and coordinate office moves and space reconfigurations as needed.
● Maintain an up-to-date inventory of office furniture and equipment.
Client Onboarding and Support:
● Assist with the onboarding of new clients, ensuring they are familiar with the facility
and its amenities.
● Provide ongoing support to clients, addressing any facility-related issues or concerns.
Reporting and Analysis:
● Provide regular reports on facility operations, maintenance activities, and client
satisfaction.
● Analyse data to identify trends and areas for improvement in facility management.
Work Schedule and Expectations:
Working Days:
● We Operate 6 days a week with Sunday as a day off. If a client request arises, you
may need to swap your day off for a weekday.
Buildings Managed:
● You will be assigned 3 to 5 buildings, all within a 3-kilometre radius.
Travel Requirement:
● Daily Visits to all assigned buildings are required.
Work Timings:
● Your core hours are typically from 9:30 AM to 6:30 PM, depending on client needs
and building requirements. Before arriving at your first building, you are expected to
check in with the building’s point of contact to ensure everything is in order.
Role Nature:
● This is primarily a soft service role. However, for technical issues, you will need to
coordinate with the technical team to resolve them.
