13.5pt; font-family: "Times New Roman", "serif";">Key Responsibilities:
- Collection Strategy & Execution:
- Develop and implement strategies for effective loan recovery and reduction of NPAs.
- Analyze delinquency trends and provide insights to improve collection processes.
- Oversee the performance of collection teams to ensure timely and accurate recovery.
- Team Management:
- Lead, mentor, and monitor the performance of regional collection teams.
- Set performance targets and provide necessary training to collection officers.
- Conduct regular meetings and reviews to ensure alignment with organizational goals.
- Debt Recovery:
- Handle escalations of complex cases and collaborate with legal teams for recovery through legal actions if required.
- Engage with clients for debt negotiation and settlement to maximize recovery.
- Monitor compliance with RBI guidelines and internal policies.
- Reporting & Analysis:
- Prepare and present weekly/monthly reports on collection performance, NPAs, and recovery status.
- Analyze and evaluate the collection performance across different branches within the region.
- Stakeholder Collaboration:
- Coordinate with branch managers and other stakeholders to ensure smooth functioning of the collection process.
- Work closely with the credit risk and operations teams to understand and resolve issues impacting collections.
- Compliance & Risk Management:
- Ensure all collection activities are in strict compliance with legal and regulatory standards.
- Identify risks associated with non-recovery and suggest mitigative actions.
Required Skills & Qualifications:
- Proven experience of 12+ years in collections or recovery management, preferably in financial services or banking.
- Strong knowledge of debt collection regulations, RBI guidelines, and legal frameworks.
- Leadership experience in managing large teams and regional operations.
- Analytical mindset with excellent problem-solving skills.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in using collection management systems and reporting tools.
Educational Requirements:
- Bachelor's degree in Finance, Business Administration, or a related field (Master's degree is preferred).
Location: Varies based on the regional assignment.
This role requires a dynamic professional with an in-depth understanding of collections, people management, and legal frameworks in financial recovery.
Experience-12 Years - 16 Years
Job Type-Full Time
Industry-Banking / Financial Services / Broking
Salary-