Customer Relationship Manager (After Sales)

Job description

Job Responsibilities:

• Engage
  in post-sales client interactions to ensure customer satisfaction and address
  any concerns or inquiries.
• Facilitate
  agreement and loan processing, including documentation preparation and
  submission.
• Coordinate
  with vendors and clients to facilitate timely disbursements and resolve any
  related issues.
• Verify
  payments and ensure accuracy in financial transactions.
• Communicate
  with customers to support sales efforts and provide assistance throughout the
  purchasing process.
• Utilize
  email communication to correspond with customers and internal stakeholders
  effectively.
• Manage
  the communication of legal documents, ensuring compliance and accuracy.
• Documentation
  as per ISO.
• Follow-up
  with Bank for loan release.
• Payment
  follow up.
• Sale
  deed registration.

Requirements:

• Excellent communication
  skills, both verbal and written.
• Minimum 1 years of
  experience in a post-sales role within the real estate industry.
• Educational qualification:
  Any Graduate