City manager

Education qualification- Preferred Post Graduate in MBA (Finance/Marketing)
Preferred Industry experience- Bank / NBFC handling sales in retail assets (Secured lending) in
SME/Business Loan through DSA and Direct  Desired experience- 5-10 years of which 3-5 years of Professional work experience across sales in Mortgage loans (LAP or HL)
Job Profile: -
Key Responsibilities: -
1. To develop a business plan and sales strategy for the market that ensures attainment of
company sales goals and profitability.
2. To prepare action plans individually for effective search of sales leads, prospects, referrals &
DSAs.
3. To maintain accurate DSR.
4. Recruiting & managing a team of customer acquisition managers
5. On field and off filed training of executives.
6. To provide timely feedback to senior management regarding sales performance of the team.
7. Recruiting and managing Referral channels.
8. Supervising the daily activities of executives and maintaining daily MIS of the same.
9. To confer with credit managers to aid in resolving loan application to disbursal issues.
10. To handle customer complaints and to take appropriate action to resolve them.
11. To negotiate payment arrangements with customers who have delinquent payment track
record.
12. To update job knowledge by participating in training opportunities & by maintaining personal
networks.
Skills and Competencies  Excellent sales and negotiation skills  Good business sense  Initiative and enthusiasm  Good communication and 'people skills'  The ability to work calmly under pressure  IT Savvy, should have a working knowledge of MS office  Must have team handling experience of managing 3-4 members  Understanding of technical and legal framework will be an added advantage  Demonstrating leadership skills through Building team, location and driving sales volumes