Telecalling

Job description

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EN-IN
X-NONE
HI

v CUSTOMER CARE ASSISTANT

JOB
PROFILE:

>>
Interact with prospective customers through
modes likes Voice, Chat,.

>> Handle the queries of the customers.

>> Customer support and maintaining cordial relation with prompt after
sales service

>> Coordinate with internal stakeholders to bring customer
queries/complaints to resolution.

>> Maintain records and provide relevant reports as necessary.

>> Complaint Management: The complete process from receiving to
resolving.

>> Confirm and achieve customer satisfaction.

EXPERIENCE
& SKILL

>>
Similar experience of 1-3 years in
Customer Care & Customer Handling.

>> Good in verbal & written
communication [English, Hindi, Gujarati].

>> Influencing personality.

>> Good convincing ability.

EDUCATION
& OTHER QUALIFICATION:

>>
Any Stream Graduate

>> Age:  Not older than 30 Years

>>
Gender: Female, Male

SALARY
:  Up
to 15 TO 18K CTC per month.