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HI
v CUSTOMER CARE ASSISTANT
JOB
PROFILE:
>>
Interact with prospective customers through
modes likes Voice, Chat,.
>> Handle the queries of the customers.
>> Customer support and maintaining cordial relation with prompt after
sales service
>> Coordinate with internal stakeholders to bring customer
queries/complaints to resolution.
>> Maintain records and provide relevant reports as necessary.
>> Complaint Management: The complete process from receiving to
resolving.
>> Confirm and achieve customer satisfaction.
EXPERIENCE
& SKILL
>>
Similar experience of 1-3 years in
Customer Care & Customer Handling.
>> Good in verbal & written
communication [English, Hindi, Gujarati].
>> Influencing personality.
>> Good convincing ability.
EDUCATION
& OTHER QUALIFICATION:
>>
Any Stream Graduate
>> Age: Not older than 30 Years
>>
Gender: Female, Male
SALARY
: Up
to 15 TO 18K CTC per month.