Customer Support Executive

DocOnline's vision is to make healthcare available everywhere for everyone at anytime and anywhere. How?
Through a combination of steadily increasing Internet presence as well as computer intelligence, we can create
a healthcare plan available to all people on their terms.
DocOnline believes in providing an amicable and flexible work environment, which inspires employees to
ideate, act and converse freely. While there is a strong focus on teamwork but there is an equal emphasis on
empowerment and accountability.
As we're operating in a fast moving, rapidly changing, customer centric and knowledge domain, we're looking
for people who are open, flexible and on a learning curve to join our fast-growing team.
Job Description
Function: Sales and Business → Customer Service
 Customer Interaction
 Customer Relationship
 Customer Service
 Key Account Management
Requirements:
 Should be able to connect with decision makers of the other corporate companies and should generate
leads.
 Capable of handling outbound & Inbound calls and explain the product
 Candidate should have good communication skills.
 Candidate should be able to resolve customer complaints via phone, email, mail, or social media
 Should Use telephones to reach out to customers
 Should Work with customer service manager to ensure proper customer service is being delivered
 should be able to speak with decision makers or HR managers of other corporate companies and
should generate leads.
 Language Required: Hindi & English (Mandatory