Customer Relationship Management

Job description

 Engage in post-sales client interactions to ensure customer satisfaction and address any concerns or inquiries.

 Facilitate agreement and loan processing, including documentation preparation and submission.

 Coordinate with vendors and clients to facilitate timely disbursements and resolve any related issues.

 Verify payments and ensure accuracy in financial transactions.

 Communicate with customers to support sales efforts and provide assistance throughout the purchasing process.

 Utilize email communication to correspond with customers and internal stakeholders effectively.

 Manage the communication of legal documents, ensuring compliance and accuracy.

 Documentation as per ISO.

 Follow-up with Bank for loan release.

 Payment follow up.

 Sale deed registration.