Sales representative

Job description

1. Sales Strategy and Planning

• Market Analysis: Conduct market research to identify trends, customer needs, and competitor activities.
  
• Sales Targets: Develop and implement sales strategies to achieve monthly, quarterly, and annual sales targets.
  
• Forecasting: Predict sales trends and adjust strategies accordingly to meet market demands.
  

2. Client Relationship Management

• Customer Acquisition: Identify and target potential clients to expand the customer base.
  
• Account Management: Build and maintain strong relationships with existing clients, addressing their needs and resolving issues promptly.
  
• Customer Service: Provide excellent service to ensure high levels of customer satisfaction and loyalty.
  

3. Sales Execution

• Product Knowledge: Have in-depth knowledge of the company’s products and services to effectively communicate their benefits to clients.
  
• Sales Presentations: Prepare and deliver compelling sales presentations to clients.
  
• Negotiation: Negotiate terms and conditions with clients to close sales deals.
  
• Order Processing: Oversee the order process from initiation to delivery, ensuring accuracy and timeliness.
  

4. Distribution and Logistics

• Inventory Management: Monitor stock levels to ensure product availability and prevent shortages.
  
• Supply Chain Coordination: Coordinate with logistics and supply chain teams to ensure timely and efficient product distribution.
  
• Retail Audits: Conduct regular visits to retail outlets to ensure proper product placement and adherence to company standards.
  

5. Reporting and Analysis

• Sales Reports: Prepare and submit regular sales reports, including performance metrics and progress towards targets.
  
• Market Insights: Analyze sales data to identify patterns and insights that can inform future strategies.
  
• Feedback Loop: Provide feedback to management on market trends, customer preferences, and product performance.
  

6. Team Collaboration

• Coordination: Work closely with marketing, finance, and product development teams to align sales strategies with overall company goals.
  
• Training: Participate in training programs to stay updated on sales techniques and product knowledge.
  
• Mentoring: Support and mentor junior sales staff, sharing best practices and strategies.
  

7. Compliance and Documentation

• Regulatory Compliance: Ensure all sales activities comply with legal and regulatory requirements.
  
• Documentation: Maintain accurate records of sales transactions, client interactions, and other relevant documentation.
  

8. Problem-Solving

• Issue Resolution: Address and resolve any issues or concerns raised by clients or encountered during the sales process.
  
• Adaptability: Adjust strategies and approaches based on feedback and changing market conditions.